Comments for India LD http://www.indiald.com Wed, 28 Dec 2011 19:51:49 +0000 hourly 1 Comment on New Plans From IndiaLD and Aircel! by Chris http://www.indiald.com/2010/11/new-plans-from-indiald-and-aircel/#comment-4662 Chris Wed, 28 Dec 2011 19:51:49 +0000 http://www.indiald.com/blog/?p=252#comment-4662 The agent was confused. There is a fair usage limit of 5000 minutes per month on the Aircel 1 to 1 plan. That fair usage limit is for both phones together, so for instance you could make 3000 minutes from Canada and 2000 from India or any other combination that sums to 5000. Our Aircel Unlimited Calling Circle plan only allows 1000 minutes of calling from Canada with the rest coming from Aircel numbers in India. The agent was confused. There is a fair usage limit of 5000 minutes per month on the Aircel 1 to 1 plan. That fair usage limit is for both phones together, so for instance you could make 3000 minutes from Canada and 2000 from India or any other combination that sums to 5000.

Our Aircel Unlimited Calling Circle plan only allows 1000 minutes of calling from Canada with the rest coming from Aircel numbers in India.

]]> Comment on New Plans From IndiaLD and Aircel! by Ram http://www.indiald.com/2010/11/new-plans-from-indiald-and-aircel/#comment-4652 Ram Wed, 28 Dec 2011 07:42:53 +0000 http://www.indiald.com/blog/?p=252#comment-4652 Is there any minutes limit on the unlimited Aircel 1 to 1 plan? One of the agents told me that I can only use 1000 minutes from my phone in Canada and rest of the minutes have to be used from India Aircel number. Is there any minutes limit on the unlimited Aircel 1 to 1 plan?

One of the agents told me that I can only use 1000 minutes from my phone in Canada and rest of the minutes have to be used from India Aircel number.

]]> Comment on NEW US Plans with lower rates to India! by Aniket http://www.indiald.com/2011/01/new-us-plans-with-lower-rates-to-india/#comment-4502 Aniket Tue, 20 Dec 2011 01:28:36 +0000 http://www.indiald.com/?p=787#comment-4502 Waiting for android app! This will be great convenience for users. Waiting for android app! This will be great convenience for users.

]]> Comment on Upgrade Downgrade Facility Added For Aircel 500 to 3000 Min Plans by Tarun http://www.indiald.com/2011/06/upgrade-downgrade-facility-added-for-aircel-500-to-3000-min-plans/#comment-2176 Tarun Thu, 30 Jun 2011 19:07:01 +0000 http://www.indiald.com/?p=990#comment-2176 I called last on June 24th and did a 500 minutes top up, I also told that I will be leaving soon and I dont want my account to be recharged on the next billing cycle, whereas my credit card was charged today. I was told by the agent, I was even told that I will be able to make call till 30th July using the 500 minutes topped up on 24th June and the credit card will not be charged any further. Could you please deactivate my account with immediate affect and refund my money ASAP. Thanks. My account id : 5447207679 I called last on June 24th and did a 500 minutes top up, I also told that I will be leaving soon and I dont want my account to be recharged on the next billing cycle, whereas my credit card was charged today. I was told by the agent, I was even told that I will be able to make call till 30th July using the 500 minutes topped up on 24th June and the credit card will not be charged any further. Could you please deactivate my account with immediate affect and refund my money ASAP. Thanks. My account id : 5447207679

]]> Comment on Downtime Wed Sept 22 12-4 PM PST by Chris http://www.indiald.com/2010/09/downtime-wed-sept-22-12-4-pm-pst/#comment-2084 Chris Thu, 23 Jun 2011 18:52:05 +0000 http://www.indiald.com/blog/?p=244#comment-2084 We have had to discontinue that access number. If you have an Aircel mobile phone, you can get an IndiaLD/Aircel plan here: http://www.indiald.com/aircel-plans/ This will allow you to make calls to US from your Aircel mobile via a 5 digit shortcode. We have had to discontinue that access number. If you have an Aircel mobile phone, you can get an IndiaLD/Aircel plan here: http://www.indiald.com/aircel-plans/

This will allow you to make calls to US from your Aircel mobile via a 5 digit shortcode.

]]> Comment on Access number issues: Alternate Number by Chris http://www.indiald.com/2009/06/access-number-issues-alternate-number/#comment-2083 Chris Thu, 23 Jun 2011 18:50:28 +0000 http://www.indiald.com/blog/index.php/2009/06/access-number-issues-alternate-number/#comment-2083 Nanda, Our Bangalore access number has been closed down permanently. If you have an Aircel mobile phone, you can switch to one of our plans with Aircel Connect and use it to make calls from your mobile to USA and Canada. http://www.indiald.com/aircel-plans/ Nanda,

Our Bangalore access number has been closed down permanently. If you have an Aircel mobile phone, you can switch to one of our plans with Aircel Connect and use it to make calls from your mobile to USA and Canada.

http://www.indiald.com/aircel-plans/

]]> Comment on NEW US Plans with lower rates to India! by Chris http://www.indiald.com/2011/01/new-us-plans-with-lower-rates-to-india/#comment-2082 Chris Thu, 23 Jun 2011 18:46:55 +0000 http://www.indiald.com/?p=787#comment-2082 We are upgrading our customer service staffing and moving to a new provider. Thanks for the feedback. We are upgrading our customer service staffing and moving to a new provider. Thanks for the feedback.

]]> Comment on Downtime Post Mortem – 90 Minutes Free Calling Added to All USA Customers by Chris http://www.indiald.com/2011/06/downtime-post-mortem-90-minutes-free-calling-added-to-all-usa-customers/#comment-2081 Chris Thu, 23 Jun 2011 18:44:41 +0000 http://www.indiald.com/?p=957#comment-2081 Sami, The no credit message is coming from our wholesale carrier, and is something that you should never be hearing. We are working out the problem with them so that they actually route the calls to landlines correctly, or pass the call down to the next carrier if they cannot do it. This will be fixed shortly or these guys will lose our business. Sami,

The no credit message is coming from our wholesale carrier, and is something that you should never be hearing. We are working out the problem with them so that they actually route the calls to landlines correctly, or pass the call down to the next carrier if they cannot do it. This will be fixed shortly or these guys will lose our business.

]]> Comment on Downtime Post Mortem – 90 Minutes Free Calling Added to All USA Customers by Chris http://www.indiald.com/2011/06/downtime-post-mortem-90-minutes-free-calling-added-to-all-usa-customers/#comment-2080 Chris Thu, 23 Jun 2011 18:43:13 +0000 http://www.indiald.com/?p=957#comment-2080 The following is written in bold blue font on the top up tool before you select your minutes: "Top Up Minutes Do Not Rollover To Your Next Billing Cycle! Do not buy more minutes than you can use before your next billing date. " Since some people seem to not be reading this, I will make it even larger and put it in bolded orange. Thanks for the feedback. The following is written in bold blue font on the top up tool before you select your minutes:

“Top Up Minutes Do Not Rollover To Your Next Billing Cycle!
Do not buy more minutes than you can use before your next billing date. ”

Since some people seem to not be reading this, I will make it even larger and put it in bolded orange.

Thanks for the feedback.

]]> Comment on USA Access Number To Use For Right Now by Chris http://www.indiald.com/2011/06/usa-access-number-to-use-for-right-now/#comment-2079 Chris Thu, 23 Jun 2011 18:41:15 +0000 http://www.indiald.com/?p=955#comment-2079 Thanks for the feedback. We have just added capacity for 1000 additional simultaneous calls into the service. Thanks for the feedback. We have just added capacity for 1000 additional simultaneous calls into the service.

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