CUSTOMER SERVICE
USA: (916) 844-3362
AUS: (61) 2 8307 5274
8:30AM to 5:30PM | 8:30PM to 5:30AM PT
 
Home FAQ Access #s Blog About Us Contact Us

Archive

Archive for July 20th, 2010

NZ Access Number Fixed

July 20th, 2010

NZ Customers,

We’ve been told that our access number provider has fixed the issue down there. We are sorry that this has taken so long. The problem was with our provider’s provider so we had to lean on them to lean on that company.

Please let me know by posting in the comments here if you are still having problems calling the service. We want to make sure that they have in fact gotten everything working again correctly.

I am going to credit all NZ customer with 500 minutes of free calling to make up for the inconveniences that you have had over the last few weeks. Look for that to hit your account in the next couple of days. I am traveling right now, but will get this done once I am settled in.

Thanks for your patience on this one.

Author: by Chris@IndiaLD