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Archive for May, 2010

NZ Auckland Pinless Dial Issue

May 24th, 2010

We are having a problem with our Auckland, NZ access number. Our provider down there is not passing the caller ID over to us. Without caller ID, our pinless dial feature will not work.

A ticket has been opened up with our provider and we are pressing them to resolve the problem. Sorry for the inconvenience. All of the other calling features work fine, you just need to enter your account number for the time being.

I will update this post once the issue has been fixed.

Update: This problem has been fixed. Our access number provider in NZ fixed the way they were sending the incoming caller ID so that everything is working again fine.

Author: by Chris@IndiaLD

Win 1000 Minutes By Guessing That Bridge

May 10th, 2010

Contest Is Now Over: The Correct Answer IS The Greenpoint Ave Bridge.

We had two winners who will each get 1000 free minutes added to their accounts. Thanks to everyone who guessed.

Let’s do another contest. I took this picture while walking home the other day. If you can guess what bridge I was on when I took the picture, IndiaLD will add 1000 free minutes to you account.

Post your guess in the comments. I will keep the comments hidden until Thursday. Everyone who guesses correctly will get 1000 free minutes to call India added to their account.

Please keep your account number out of the comment guess. When guessing, use the same email address on your account on the comment submission form so I can add minutes to your account.

nyc_skyline2

Here is a hint: if you can figure out what two boroughs that creek separates, you will go a long way towards answering the question.

Author: by Chris@IndiaLD

IndiaLD Downtime Tuesday May 11th, 12-4 PM PDT

May 6th, 2010

We need to schedule downtime next Tuesday May 11th from 12 to 4 PM Pacific Time. IndiaLD will be upgrading our calling software during this time in preparation for mobile dialer apps. We will be adding Iphone, Android, and Blackberry apps later on in the month, but first need to release some additional code to the site.

As always, we have picked the deadest calling time of the week. We apologize for any inconvenience that this may cause you.

Author: by Chris@IndiaLD

IndiaLD is back in Singapore!

May 5th, 2010

IndiaLD is thrilled to announce that we are back in Singapore. Our new Singapore access number is (65) 3-158-1308.

Singapore had been a very active market for us until we were forced to remove our local access number last year due to local regulations regarding VOIP services. Our access number provider tells us that those regulations have been modified, and that we can resume offering service in Singapore immediately.

You can find our Singapore access number listed along with all of our other India access numbers.

Please put the word out to friends and family in Singapore.

If you were a former customer of IndiaLD living in Singapore, we are ready to welcome you back, and are very excited about offering origination from that country again.

Author: by Chris@IndiaLD

UK Access Numbers Changing

May 3rd, 2010

We are changing our UK access numbers to bring them onto the same system as our other international access numbers. Here are the new access numbers for UK cities:

Birmingham: (44) 121 368-0434
Coventry: (44) 247 699-7840
Derby: (44) 133 240-8000
Leicester: (44) 116 350-0088
London: (44) 203 318-8199 – this number is not changing
Nottingham: (44) 115 718-1065

Our London access number is not changing, but all other UK access numbers are. You can continue to use your current access number until May 31st, 2010. After that date it will be disconnected and you will need to use one of the above listed numbers.

Author: by Chris@IndiaLD