We have two access number providers in the US. The second one was added about a month ago to help balance out the amount of voice traffic we are getting everyday. Having two different access number providers also gives us redundant coverage should one of them go down (as was the case yesterday). Unfortunately, I have never told our users that the access numbers on the site come from different companies and what to do should you have problems getting through to one of them.

Here is the deal, this number: (916) 299-1111 and this number: (530) 645-5555 are on two completely different phone networks. Should one of them ever go down, try calling the other one. One of them should be working at all times, and both have enough capacity to handle our average daily call volume all by themselves.

We may add additional phone numbers or change our access providers in the future. Our access number page will always have the most up to date listing of phone numbers on them. Please refer to that page as the final word on what numbers to call.

All IndiaLD services will be offline on April 14th from 12-4 PM PST. During this time you will not be able to make calls or access the IndiaLD website.

While we try to take the service down as little as possible, sometimes it is necessary. In this case, we have to perform some hardware upgrades to our servers, routers, and add some additional equipment into the cage. It takes horsepower to run almost a million and a half minutes of calling to India a day, especially when that number keeps getting bigger. These hardware upgrades will ensure that we can keep our services running smooth when we get past the 2 million minute a day mark later on in the year.

As usual, we have picked the quietest time in the week to take the system offline. This downtime will occur during late late late night in India and hopefully everyone you know will be sound asleep.