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Archive for November 13th, 2009

Singapore Access Number Terminated

November 13th, 2009

We regret to announce that we are no long offering calling out of Singapore. Our access number was turned off a few days ago because of compliance issues with local telecom regulations. Upon researching the issue, we came to the conclusion that we would no longer be able to offer calling out of Singapore. While we have a vibrant and active community of users there, we simply did not have a large enough number of accounts to justify the additional costs necessary to resume our service.

All Singapore account holders will be getting an email notifying them of this issue shortly. We will be deactivating every account with a Singapore address and issuing a full refund for the most recent monthly renewal charge. If you receive this notice, and you want to keep your account active, please contact our customer service department. If you primarily call from Singapore, and you do not get this email, please contact customer service for a refund.

This issue will not affect calling into the country. All IndiaLD account holders can still make calls into Singapore destination.

We are sorry for the short notice and for having to terminate our service in Singapore. It was a very active market and we will miss serving it.

Author: by Chris@IndiaLD