We fixed the problem with our Canadian access numbers earlier this week. We had outgrown our capacity on those lines and needed to have additional capacity added into the system for us.

We also added an additional access number for most Canadian cities from another provider. This means that there are now two access numbers that you can call into, and that they are run by different providers. If one is down or busy, call into the other one.

Finally to let our Canadian customers know how much we appreciate their business, and are sorry about the recent problems, we have given all Canada accounts 50 free minutes of calling. The minutes are already in your account, use them up before your next billing date.