Some good news and some bad news for our customers up in Canada.

The good news is that we are adding 14 local access numbers in Canada. You can find the number closest to you here. This covers all the major metro areas that our customers are in. If you find that we are missing a metro area, let us know in the comments.

The bad news is that we are discontinuing our toll free access number in Canada. This was not our decision, and we regret having to turn this number off. Our carrier in Canada decided to raise our rates substantially and gave us extremely short notice. Given the new cost of the toll free number, we have to disconnect it or we would be losing money on every call made from Canada. I do not expect us to replace it with another toll free number.

Our toll free number will be disconnected tomorrow, June 24th. The new local access numbers are up and working now. Let me know if you have any troubles with them.

Our 949 259-9999 access number is running at max capacity this weekend and people are getting busy signals at time.

If you are having this problem, use (530) 645-5555. This access number routes through a different call center and should have plenty of capacity to handle everyone.

Sorry about the problems. We were told by our supplier that there was plenty of capacity on that number and are looking into why its throwing busy signals.

I’m in Bangalore with our mobile developers right now. A design question came up and we need your help. We are working on  a mobile app which will auto dial international numbers stored in your contact/address book. The app will let you select a phone number in your book, then call it through the IndiaLD gateway  without any need to dial the access number, enter a PIN, or enter the destination number.

How do you guys store international/Indian phone numbers in your address book as it relates to the country code?

+91 (then number)

011 91 (then number)

91 (the number)

Or some other way? Post a comment and let us know. It will help us get this out quicker. The Windows version will be coming first in hopefully a couple weeks.