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Archive for May 19th, 2009

Singapore and Japan Access Numbers Added

May 19th, 2009

IndiaLD is happy to announce that our new Japan and Singapore access numbers are now live.

Japan – Tokyo: (81) 345209522

Singapore – (65) 31031308

Singapore has been a popular calling destination since we opened up additional country calling, and we hope that outbound calling from there goes just as well. Japan is an important economic destination so we felt it was important to add that one in there for our business users.

With the addition of the access numbers, we are opening up purchasing from Japan and Singapore. If you know someone down there that would benefit from IndiaLD, be sure to spread the word. Here is a full list of our access numbers in 12 countries.

To add Singapore/Japanese phone numbers to an existing account:

You can use these numbers the same way that you can use our USA – (530) 645-5555 or Bangalore India – 80 42614700 access numbers. You either need to have added the calling party’s phone number to your pinless dial settings, or they need to enter your account number into the prompt.

To add someone to your Pinless Dial, follow these steps:

  1. Login to your account.
  2. On the Account Home Page (https://www.indiald.com/eu/mainmenu.asp), click on the Add New Pinless Dial link.
  3. Now you need to add the in country phone number you want to be able to make calls with. Make sure the number starts with the country code. For example a UK number would look like: 442033188199.
  4. With the phone number added, that caller can now dial our local access number and make a call to the US or the 27 other countries we offer calling to.

Important: By adding someone else’s phone number to your account, you are sharing your minutes with them. When they make a call, it will deduct from your monthly minutes. If you are over your monthly minutes, the call will be charged 3.9 cents per minute which is our normal overage fee.

Author: by Chris@IndiaLD

Outage Last Night – Now Fixed

May 19th, 2009

Our access numbers were not working last night for several hours. We fixed the problem this morning and service has resumed. Sorry for the inconvenience guys. When I know more I will post an update.

UPDATE: A software error hung one of our servers last night. The error was rather obscure and therefore didn’t generate the usual alert page that goes out when a machine freezes up so our techs did not react as quick as they usually do.  Again apologies.

Author: by Chris@IndiaLD