Call quality into India has been significantly affected by an undersea cable cut off of Egypt. We are attempting to route our traffic around this affected cable, but there are restrictions on bandwidth into and out of India. All of our international carriers are reporting issues with call quality and a decline in overall completion rates.
The four undersea cables that got cut include the SEA-ME-WE-4, IMEWE and EIG cable systems. These cable systems carry international voice and data traffic from India to Europe. Operators including Bharti Airtel, Tata Communications and BSNL use these cables to transmit international traffic.
- The Hindu Business Line
“Currently, internet and data usage are low because of the festive season. India will feel the impact from Monday when offices and businesses come back. Telcos have diverted all traffic from the Atlantic route to the Pacific, but our connectivity to the latter route is not sufficient to cater to all of India’s traffic,” Rajesh Chharia, president at Association of Internet Service Providers of India, was quoted as saying by the Economic Times.
The cable was cut on March 27th. We are working diligently to find better performing routes for our IndiaLD service, but expect that calling issues will continue for some period of time.