Author Archives: Chris

Undersea Cable Cut Affecting Calling To India

Call quality into India has been significantly affected by an undersea cable cut off of Egypt. We are attempting to route our traffic around this affected cable, but there are restrictions on bandwidth into and out of India. All of our international carriers are reporting issues with call quality and a decline in overall completion [...]

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Downtime March 20th, 2013 from 11:30-2:00 PM Pacific

IndiaLD.com will be down on Wed. March 20th 2013 from 11:30 AM to 2 PM Pacific time. We are upgrading our calling platform to the latest version of the software, and need to take all services down. During this time, calling will not work and the website will not be accessible. We have scheduled this [...]

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Downtime Scheduled For 4/24/12 from 1-4 PM Pacific

IndiaLD calling services and the website will be unavailable on Tuesday April 24th from 1PM to 4PM Pacific time for regularly scheduled maintenance. We have scheduled this for our quietest time of the week to have the least impact on you all. We will be performing routine systems maintenance during this time.

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Credit Limit Is Going Away Starting April 1st

We are going to begin phasing out the credit limit starting on April 1st, 2012. The credit limit only applies to our monthly minute plans. If you are a Quarter Calls, 1.5¢ Calling Card, or PAYG Minute customer, you can ignore this. When our monthly customers use up all their minutes, they have two options [...]

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Hometown Telecom Remembers Chris Edgecomb

Hometown Telecom lost a friend and business partner last week when Chris Edgecomb passed away too soon. Chris opened his colocation facility and his extensive network of connections to us when we first got started back in 2006. IndiaLD users may not know who he was, but billions of IndiaLD minutes have passed through Sirius [...]

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$1.00 Quarter Call Credit Added

If you have made a Quarter Call between November 10th and today, you have received a balance adjustment of $1 added to your credit. One of our wholesale carriers was dropping our Quarter Calls after 30 minutes last week, and we want to make this up to our Quarter Call users. The extra $1.00 has [...]

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Free SMS Delivery Paused Due to TRAI

IndiaLD has had to suspend our free SMS service, because of recent changes to TRAI regulations in India. Here is the announcement we got from our provider: As you may be aware, the Telecom Regulatory Authority of India (TRAI) has issued a new regulation on the SMS industry in India in the latter part of [...]

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IndiaLD USA Plan Price Changes

Effective September 7th, 2011 IndiaLD will be changing the rates on our USA calling plans. The following plans will change: IndiaLD USA 500 from $4.45 to $4.95 IndiaLD USA 1000 from $7.95 to $9.95 IndiaLD USA 1500 from $13.95 to $14.95 IndiaLD USA 2000 from $19.95 to $19.95 All of our USA to India calling [...]

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USA Unlimited Plan Shutting Down On 8/26/2011

As part of a larger reorganization of our calling plans, we are discontinuing the IndiaLD USA Unlimited Calling Plan. The plan is no longer available to new customers. Renewals for this plan will remain active until 8/26/2011. If you are an unlimited customer and your billing cycle renews between now and 8/26/2011, you will get [...]

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Testing Airtime Topup for India Mobiles

We are adding the ability for our customers to send airtime credit to mobile phones in India. Soon you will be able to buy credit for family and friends who are on all of the India prepaid mobile phone plans. We’ve tested this feature on a small scale, but need some more tests before turning [...]

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